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Saturday, July 28, 2012

Try Hard To Never Lose: Know Your Mistakes


The last blog concluded with the note that one has to make his own mistake to learn from them. But are we equipped enough to understand the mistakes we make, and if we knew the mistakes do we know how to rectify them. It’s largely noticed as a problem that every effort made towards winning a business sometimes goes futile. It’s extremely important to know your mistakes before discarding a prospect as a non-convertible account
As Albert Einstein rightly mentioned “one who has never made a mistake has never tried anything new”. Learn to make a new innovation every time you make a mistake and innovate new ways to identify your mistakes. Don’t be over cautious to not make a mistake, be cautious enough to know them when you make one

Have you done it all? Have you closed every loop to the win the business that would change everything? Every unsuccessful attempt to win a business always has a reasoning and an explanation which eventually comes out with an expression of “wish I’d known this before”. Smarter way to handle problems is to magnify the potholes periodically to anticipate what might block your path. Ask different questions or the same questions differently to know what your customer needs rather than assume what he needs.
         MEASURE YOUR EFFORTS
Sometimes the right amount of effort is never enough; something’s require that little bit of an extra effort. Efforts need to be channelized on every aspect that needs it rather than everything that might not need it. A customer expecting a lower price range might not know the advantages of your product or service in comparison to someone that has offered a lower price than you. Efforts in such cased need to be directed towards making him understand value and cost benefit rather than reduce one’s own cost.

BRAINSTORM YOUR PERFORMANCE

The angle your neighbor sitting opposite to you could be the side that will never be visible to you. Sometimes we turn our backs to our mistakes unintentionally but it can be noticed by someone who has seen that side before. It’s a great idea to brainstorm your activities to know what you have missed, as that could be the exact same thing someone else has done right. Be it your boss or a colleague, always discuss for a different point of view.
Make your own mistakes, identify them, understand them and you will always find a way to rectify them

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